Parslows International are pleased to report that their client, Jersey Post, has been shortlisted for two awards at the World Post & Parcel Awards
Jersey Post has been shortlisted in the Customer Service and Technology categories at the 2018 finals, with recognition for their development of an automated parcel management solution. The solution has improved first time delivery rates and has introduced alternative delivery services with the installation of an automated parcel sorting machine. The automated parcel sorting machine is linked to the handheld terminals and tracking software used by postal workers on their delivery rounds.
This is a more cost-effective system that reduces the need for government subsidy in the long-term.
Jersey Post’s Director of ICT, Paul Marett, says: – “Most parcels received by islanders are the product of internet shopping and everyone in the purchase chain, including Jersey Post, have similar requirements –quick, seamless and hassle-free delivery. Thanks to the parcel automation project, our success with first- time delivery KPIs has improved enormously to the benefit of all stakeholders. Naturally, we are thrilled that our hard work with this project to introduce an automated parcel sorting machine has been recognised at such a high level within our industry.”
The Customer Service and Technology 2018 finals will be held on 12th June at the Royal Lancaster Hotel in London, at which time the award winners will be announced.
Media Contact – Parslows International:
Media Contact – Jersey Post Group